InkBridge Support
Full support for all of our products
We're experts in your network because we built it
Expert support from the engineers who built your system
Whether you install InkBridge RADIUS, TACACS+, DNS, DHCP, or any other product, we don't just wish your team "good luck" and walk way after the go-live date. We stick around, because we know how critical it is to keep your infrastructure running smoothly for years after the initial launch.
When you sign up for InkBridge Support, you'll have access to the engineers who were involved in your project from beginning to end, and who know our products and your systems intimately.
Unparalleled continuity for your critical networks
Our customers have trusted us for decades to oversee their critical networks. In many cases, the original engineers on the client side have moved on to other opportunities, so critical knowledge can be lost. When that happens, we provide much needed continuity and technical expertise. Most of our staff have decades of continuity with InkBridge, which means we often know more about our customers' systems than they do.
Our support is not just about keeping the systems up. It's about service continuity.
Exclusively for our Clients
This level of support isn't available to everyone. We only offer InkBridge Support exclusively for our products, and to our Professional Services clients.
For pricing, please contact your account representative, or contact us via our web form.
Looking for FreeRADIUS support instead?
If you've installed and configured FreeRADIUS on your own, don't worry. We offer configuration review and 24/7 support for all versions of FreeRADIUS, on all Operating Systems.
You could solve complex RADIUS problems in-house, but that process can be difficult and high-risk. You could buy support from some third party who claims to understand FreeRADIUS. When something goes wrong, those organizations almost always end up asking questions on the main FreeRADIUS help list. Why pay people for support when their team depends free help from the Open Source community?
Get expert support from the people who wrote FreeRADIUS. No one else knows RADIUS, or FreeRADIUS, like we do.
Who We’ve Helped
Comprehensive product and service portfolio
We offer a wide range of products and services to cover your unique needs.